ICANotes - Notice history

All systems operational

ICANotes Classic (ehr.icanotes.com) - Operational

100% - uptime
Sep 2024 · 100%Oct · 99.98%Nov · 99.93%

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Sep 2024
Oct 2024
Nov 2024

E-prescribing - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

E-billing - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Email Services - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Support Reachability (Phone/Chat) - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

SMS Messaging Services - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

ICANotes Sales Site - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Phone System - Operational

100% - uptime
Sep 2024 · 100%Oct · 100.0%Nov · 100.0%

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Sep 2024
Oct 2024
Nov 2024

Notice history

Nov 2024

ICANotes Login Issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
ICANotes Login Issues
  • Resolved
    Resolved

    This incident has been resolved.

ICANotes Login Issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We have identified an issue that is causing login issues with ICANotes, and are working to implement a fix. Please keep in mind that chat and call volume will be higher than normal at this time. If you wish to report details of your login issues, please submit a ticket to ticket@icanotes.com.

    Thank you for your patience while we work to restore access as quickly as possible.

Oct 2024

ICANotes Login Issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified an issue that is causing login issues with ICANotes, and are working to implement a fix. Please keep in mind that chat and call volume will be higher than normal at this time. If you wish to report details of your login issues, please submit a ticket to ticket@icanotes.com.

    Thank you for your patience while we work to restore access as quickly as possible.

Sep 2024

ICANotes Login Issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We have identified an issue that is causing login issues with ICANotes, and are working to implement a fix. Please keep in mind that chat and call volume will be higher than normal at this time. If you wish to report details of your login issues, please submit a ticket to ticket@icanotes.com.

    Thank you for your patience while we work to restore access as quickly as possible.

Sep 2024 to Nov 2024

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