ICANotes - 8/31/25 Server Maintenance 11:59pm EST – Incident details

All systems operational

8/31/25 Server Maintenance 11:59pm EST

Resolved
Under maintenance
Started about 1 month agoLasted about 7 hours

Affected

ICANotes Classic (ehr.icanotes.com)

Under maintenance from 5:21 AM to 12:33 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Dear Valued Customer,

    We ask that you please log off and save your work by 11:59 pm Eastern on Sunday 8/31/2025 as ICANotes will be performing a mandatory server update. You will be automatically signed out at least once during this maintenance window. Logging in during the maintenance window could inform you that the server is not reachable or in Read-Only mode, permitting you access to previously entered data without the ability to make modifications or create new notes.

    We are estimating the maintenance window may take upwards of 5 hours.