ICANotes - ICANotes Login Issues – Incident details

All systems operational

ICANotes Login Issues

Resolved
Operational
Started 24 days agoLasted about 1 hour

Affected

ICANotes Classic (ehr.icanotes.com)

Major outage from 1:43 PM to 2:14 PM, Degraded performance from 2:14 PM to 2:47 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified an issue that is causing login issues with ICANotes, and are working to implement a fix. Please keep in mind that chat and call volume will be higher than normal at this time. If you wish to report details of your login issues, please submit a ticket to ticket@icanotes.com.

    Thank you for your patience while we work to restore access as quickly as possible.